Terms & Conditions
By joining any program with Kerri O’Shea and Associates Pty Ltd, you agree to the following terms:
Participation
- You are responsible for your own energy, choices, and participation.
- Our programs are designed for growth through relaxation, reflection, and consistent effort.
- Respect is required — for yourself, for fellow group members, and for Kerri O’Shea and Associates Pty Ltd, including Kerri personally and any associates, facilitators, or team members representing the business.
- Disruptive, disrespectful, or harmful behaviour may result in removal from the program without refund.
- Our core values are curiosity, compassion, presence, and integrity.
Program Format
- Programs may be delivered as 1:1 coaching or in group calls.
- Content may include live calls, recorded video, and written resources.
- Where online content is provided (such as call recordings, videos, or PDFs), access will remain available for 24 months from the date of purchase.
- To honor your time and protect the flow of the program; if you need to reschedule a 1:1 call, you may do so up to twice within your program timeframe. A third request to reschedule will result in that call being forfeited. [Applicable to one on one 1:1 coaching only.]
Payment & Refunds
- Full payment is required before a program begins.
- Refunds are not available once payment has been made.
- If unforeseen circumstances arise, rescheduling may be offered for 1:1 coaching calls.
- Disputes will be handled promptly and respectfully.
Suitability
This program is for people who are ready to commit. It is not suitable if you are:
- Looking for quick fixes or surface solutions.
- Unwilling to reflect on your choices and habits.
- Expecting results without showing up or participating.
- Planning to “test” the program and request a refund.
Results Disclaimer
- Results vary depending on your own choices, attention, and participation.
- We do not guarantee specific financial or personal outcomes.
Promotions
From time to time we may run promotions or special offers. To keep things clear:
- Promotions are valid only for the dates stated.
- Promotions cannot be combined with other offers unless clearly specified.
- Bonuses or add-ons are delivered as described at the time of the promotion.
- Once a promotion period ends, standard pricing and terms apply.
Global Access (no restrictions)
Legal / Export Restrictions
Our programs are delivered online and are available to participants worldwide. There are no export restrictions.